SHIPPING
Shipping Policy
1. Fast & Secure Global Shipping
We are proud to offer worldwide shipping to watch enthusiasts in over 50 countries. Our logistics network is optimized to ensure that your timepiece arrives discreetly, safely, and as quickly as possible.
2. Specialized Shipping to the USA
For our customers in the United States, we primarily utilize FedEx Express to ensure premium service.
- Estimated Delivery Time: Approximately 7 business days after dispatch.
- Tracking: You will receive a tracking number via email as soon as your package is picked up by the courier.
- Customs Clearance: Our team handles all necessary documentation to ensure a smooth and hassle-free customs process.
3. Order Processing & QC Time
Before shipping, every watch undergoes a rigorous Quality Control (QC) process.
- Processing Time: 2–4 business days (includes timegrapher testing and high-res photo approval).
- Your order will be dispatched immediately after you have given the “Green Light” (GL) on the QC photos.
4. Discreet Packaging
To ensure maximum security and privacy, all orders are shipped in discreet, unbranded packaging. We take extra precautions to protect the watch from physical damage and to minimize attention during transit.
5. Delivery Guarantee
We offer a 100% Delivery Guarantee. In the unlikely event that your package is lost or seized by customs, we will arrange a one-time free reshipment of your order. Your satisfaction and peace of mind are our top priorities.
